Most commonly players complain about payouts that take more than a month, and we’ve heard quite a few of them talking about very rude customer support representatives, unwilling to help in resolving various matters.

Save for a few exceptions, people usually don’t have anything nice to say about Royal Ace Casino and the way its management runs the business. Over the years, we have grown to trust the players, so we always listen carefully to what they have to say, especially when they’re talking about personal experiences with different casinos. It is still worth pointing out, that they do try to keep things up and running and they also have some quite unique offers up their sleeves, which might be attractive to a certain number of players. When they had changed hands again, the righteous path remained beyond their grasp. …they did try getting their act together at a certain point, but then they were sold again, and had to move from Costa Rica to Eastern Europe. They got sold to the Virtual Casino Group, known for blacklisted businesses, and it seemed that they will remain rogue forever. Integrity/TrustworthinessĪs mentioned earlier, with each new year, situation with these guys seemed to get worse and worse.

Some of you might know that the group also runs several other problematic casinos often avoided by experienced players, such as Captain Jack, Slot Madness, Silver Oak, and Planet 7.Īll of these businesses were always associated with painfully slow payouts, and each time a player had any issues he or she had to battle with extremely rude and unprofessional customer support officers. Unfortunately, they’ve used these years only to build bad reputation among players.Īt first, they operated under the Ace Revenue group, owned and managed by the infamous Warren Cloud.

Royal Ace Casino is an online betting venue that started off a long time ago, in 2009.

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